Support

Contact Us

Have a question, found a bug, or need help with your account? Reach out to us at ssdgcomp@gmail.com

Please include a safe issue category, the steps that reproduce it, your device and app version if known, and the approximate time it occurred. Do not send passwords, recovery phrases, private note or contract content, financial or medical information, private addresses, or other secrets.

Support availability and response time are not guaranteed. If account lookup is needed, share only the account email associated with UrNotes.

Safe support template

Issue category: [account / note / contract / sharing / other]

Steps to reproduce: [what you tapped and what happened]

Device and app version: [if known]

Approximate time: [date and time zone]

Account email: [only if lookup is needed]

Frequently Asked Questions

What is UrNotes?

UrNotes is a notes and lightweight-agreement app. It lets you create notes, review saved version history, choose to lock a note, and record participant responses to a shared workflow.

What does locking a note do?

Choose to lock a note so it is intended to become no longer editable within UrNotes. Review it carefully first. UrNotes displays a timestamp for the locked record; that timestamp is not independent proof of authorship or identity.

How do contracts work?

You can draft a contract, invite participants, review suggestions, and record acceptance/signing in UrNotes. UrNotes does not independently verify a participant's legal identity, authority, capacity, intent, or legal enforceability, and it is not legal advice.

Can I delete my account?

Yes. Use Delete Account in Settings, or contact us for help at ssdgcomp@gmail.com. Verified full-account deletion removes your private content, including private locked records, as an exception to ordinary lock behavior. A content-free fingerprint, minimal security record, temporary backup remnant, or legally required information may remain.

Is my data private?

Records are private by default. A public link makes that record available to anyone who receives the link, so share it carefully. We do not sell personal data, and service providers process data to operate UrNotes. See our Privacy Policy and Terms of Service for more details.

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